19845 Lake Chabot Rd, Castro Valley, CA 94546
Phone: +1 510-538-5500
Located in Castro Valley on Lake Chabot Road, East Bay Trauma & Acute Care has garnered concerning feedback from patients, reflected in its 1.4-star rating. Reviewers consistently mention issues with billing practices, including unexpected charges and difficulties getting assistance with insurance claims. Patients have reported frustration with the center's communication, citing unanswered calls and unreturned messages. While the facility offers emergency and trauma care services, potential patients should be aware of these reported administrative challenges. The center's proximity to Lake Chabot makes it geographically convenient for Castro Valley residents, but prospective patients might want to clarify billing procedures and insurance acceptance before seeking treatment. For those in need of urgent care in the East Bay area, considering alternative options with more favorable patient experiences might be advisable.