325B King St, Northampton, MA 01060
Phone: +1 413-387-4197
Key Services Offered:
Located in the heart of Northampton on King Street, Baystate Convenient Care offers medical services with extended weekday hours (9AM-7PM) and weekend availability (8AM-4PM). While their telehealth options provide flexibility for patients seeking remote consultations, the center has received mixed feedback with a modest 2.7-star rating from 81 Google reviews. Patients appreciate the facility's convenient location and some report positive interactions with certain staff members. However, recurring concerns include lengthy wait times, scheduling difficulties, and inconsistent patient experiences. Several reviewers note challenges with follow-up care and communication. The center serves as a local healthcare option for non-emergency conditions, though first-time visitors may want to call ahead to confirm availability for specific services. Their weekend hours make them one of the few medical facilities in the area open on Sundays.
