55 Springfield St, Springfield, MA 01199
Phone: +1 413-794-3233
Key Services Offered:
Located in Springfield, MA, Baystate Emergency Medicine offers round-the-clock emergency care at their Springfield Street facility. Despite their 24/7 availability and telehealth options, patient experiences appear mixed, as reflected in their 1.5-star rating from over 200 reviews. Patients have expressed concerns about extended wait times and communication issues, though some acknowledge the staff's efforts during high-volume periods. The center serves as a critical medical resource for the Springfield community, particularly for after-hours emergencies when other facilities are closed. For those considering this facility, be prepared for potentially lengthy waits during busy times. The center's telehealth services provide an alternative for those seeking medical consultation without an in-person visit. As part of the Baystate Health network, they connect patients to broader healthcare resources when needed.
